I know the feeling. You see a dent or a smashed bumper, and you just want it fixed immediately. But if you plan on filing an insurance claim, rushing to the repair shop before talking to us is a bad idea .

Acting Against Your Best Interest

When you repair damages before an insurance adjuster inspects the vehicle, you are effectively acting against your own best interest. We need to assess what needs to be done to verify the claim. If you fix it and get rid of the evidence, we can’t verify the loss.

The Golden Rule of Repairs

Think of it like home insurance. If a pipe bursts, you take pictures and report it before tearing down the drywall. The same applies to your car. The golden rule is simple: if you are making a claim, do not repair anything without consulting your insurance company first .

In some cases, we might tell you that your photos are sufficient and give you the green light. In other cases, we will send an inspector out to look at it personally. Just wait for that green light—it will save you a lot of financial stress.